Note the number of coupons available for each Reward as you may have run out. Double check that the products you expected to receive the discount on are available to you as Rewards (see How do I know what SPAR Rewards are available to me).Double check that the SPAR store you purchased at supports SPAR Rewards (see Where can I redeem SPAR Rewards question above).Follow the instructions under How do I activate my SPAR Rewards card to verify the card you used is active and linked to your account. If you used a card to redeem, please ensure the card is linked to your account. If you are immediately presented with the main menu to View Rewards, then you are registered. Simply dial *120*7070# on your mobile phone. Verify that you are registered for SPAR Rewards.If you did not receive a discount for a purchase, please check the following: You will be presented with an overview of SPAR Rewards available to you. App: Launch the SPAR application and tap on the Rewards tab.Once signed in, click the Rewards tab, find and click on your SPAR store. If you have not registered, simply follow the on screen instructions. Follow the instructions on screen to view all Rewards available to you. USSD: Dial *120*7070# and select Option 1 (View Rewards).Note that there is a limit to the number of coupons available per product, so it’s best to review your Rewards on any of the channels below. In Store: Please lookout for our SPAR Rewards posters in store which will provide you with the current SPAR Rewards products available to you at any given time.If you have opted out, you can opt into receiving these notifications again via the “Update Details” menu on the USSD application, or the “My Account” tab on the Web and Mobile applications. We will communicate these with you directly via your cellphone. SMS: Every two weeks, you will automatically be sent an SMS with a new set of SPAR Rewards products.There are a number of ways to view current SPAR Rewards: You also have the right to lodge a complaint via email with the office of the Information Regulator, at if you are unhappy with the manner in which we deal with your information.You have the right to access this information while in our possession and make corrections if necessary.To resolve your issue, and for that purpose only, we may share this information with third parties, unless you consent to it being shared for marketing purposes.If you do not wish to provide us with this information, are unable to do so, or object to it being used, it may result in us being unable to assist you further.
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This information is given to us by you voluntarily and of your own free will.The SPAR Group LTD, with its head offices located at 22 Chancery Lane, Pinetown is collecting this information to enable us to resolve your query and it will be used for this purpose only and disposed of thereafter, unless you consent to the information being retained for marketing purposes.